I've known Rob for a number of years. I have always found him to be reliable, knowledgeable and thorough. He is a very likeable and social professional.
Rob Viola of LV Scientific has supplied me with good quality used and new scientific equipment at very competitive rates over the last 4 years. He is an easy person to do business with and I therefore highly recommend him to anyone interested in purchasing both new and used glassware and equipment.
Rob is a pleasant/trustworthy/reliable fellow and goes out his way to help. Can always really on him to come up with a deal!! His knowledge of HPLC systems is excellent.
Rob has worked for me on two occasions. Initially he provided calibration and validation support and delivered an excellent service that improved reliability and availability of laboratory instruments considerably. The second occasion related to technical writing; Rob helped to deliver a high pressure project on time, on budget and to a high standard. His work has recently been described during an external audit as 'superb'. I would have no hesitation in calling upon Rob's services in the future.
Rob demonstrated in depth, detailed knowledge and experience of HPLC, GC and lab equipment qualification and servicing by helping us establish maintenance methods, procedures and instructions. Rob is personable with excellent communication, presentation and people skills and got on well with everyone. He is very trustworthy making it clear to us on some areas he is unable to advise us on and all the numerous areas where he can advice and provide service. I would rate his advise and service as very good and it was most appreciated.
Rob's customer focus is exemplary and is strongly supported by his fantastic technical knowledge and enthusiasm for the service he provides. Always willing and eager to explain issues and help trouble shoot, his expertise was crucial to the set up and use of Spark equipment. I would highly recommend Rob for Spark support and also for his wide ranging experience and expertise with a variety of lab hardware.